Discreet packaging
You can shop with confidence, knowing that we take your privacy seriously and that the packaging will reveal nothing about the contents.
All orders are dispatched in plain brown boxes or padded envelopes, free of markings except for the shipping label.
Delivery Options and Starting Costs
Standard (3-7 business days): $6.00
Expedited (2-3 business days): $18.00
All orders are processed same day if placed before 12:00 PM EST on a business day, and next business day - if placed after 12:00PM EST.
Time in Transit is estimated by the carriers and not guaranteed.
Weekends and US federal holidays are not considered business days.
Shipments are processed Monday - Friday.
All shipments will be assigned a tracking number. Once the tracking number is assigned, please allow up to 24 hours for the tracking information to become available.
Currently we deliver only to USA addresses. We do not process internationl orders.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 13 business days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 7 business days), the time it takes us to process your return once we receive it (1), and the time it takes your bank to process our refund request (2 to 5 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.